When it comes to bringing entertainment home, Blockbuster is the world leader. We have 440 company owned stores across Canada and are committed to providing our customers with outstanding service. How do we do it? By developing a top notch team of associates who are dedicated to exceeding our customer's expecations every day
Blockbuster is fast, fun, dynamic and rewarding. All our employees have opportunities for both career and personal growth through training, development and promotion. Blockbuster offers an oustanding cultuer. Whys is the culture at Blockbuster so different? Take a look around. It is the attitude that is different. It is an environment focused on fun, teamwork and customer service.
Customer Service Representative
Please visit www.blockbuster.ca/careers or
send your resume to fax number: 1-416-621-3196
We are always looking for people who possess strong communication skills, who will lead by example and create the kind of fun, friendly atmosphere that makes a customer feel welcome – and keeps them coming back!
• FREE movie and game rentals! • Fun and Friendly work environment • Growth Opportunities • Commitment to Employee Development and Training • Purchase Discounts
POSITION SUMMARY: Exceed the customer experience by delivering outstanding customer service and encouraging customers to rent and purchase more products more frequently.
RESPONSIBILITIES: • Provide outstanding service by delivering the G.U.E.S.T. service standards all the time, every time. • Maintain a consistent and current level of knowledge on Blockbuster products and services. • Assist in implementing and communicating promotional programs. • Notify Manager-on-duty of any unresolved customer issues. • Accurately record all transactions. • Follow store operating procedures as directed by Manager-on-duty and company policy and procedures. • Attend staff meetings as scheduled by Manager. • Participate in store inventory management process. • Assist in training new employees. • Maintain store interior and exterior to company standards.
REQUIREMENTS: • Excellent customer service attitude and skills. • Friendly and enthusiastic. • Good “suggestive” selling skills. • Excellent punctuality and attendance. • Experience in handling cash. • Experience in retail, entertainment or hospitality industry an asset. • Love Movies and Games!
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